
GDPR Privacy Policy
La Vita Elba Apartments ("we", "us", or "our") located in Elba, Italy, is committed to complying with the General Data Protection Regulation (GDPR) and to ensuring the protection and security of personal information belonging to our clients ("you" or "your"). This GDPR Privacy Policy explains the types of personal data we may collect about you during our interactions and how we'll store and handle that data, and keep it safe.
Legal basis for processing personal data
We collect and process your personal data in accordance with the GDPR and other applicable data protection regulations. Our legal basis for processing your personal data includes:
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Consent: where you have consented to our use of your personal data.
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Contractual obligations: where we need your personal data to comply with our contractual obligations.
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Legal compliance: if the law requires us to, we may need to collect and process your data.
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Legitimate interest: where we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom, or interests.
What data do we collect?
We may collect the following types of personal data:
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Your name, age, email address, telephone number, and postal address.
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Details of your stays, including dates, items and services requested.
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Records of your interactions with us such as via the phone, email, or social media.
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Payment and transaction data.
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Data from online profiles and social media (including Facebook, LinkedIn, Instagram, etc.), based on your settings or the privacy policies of these services.
How we use your personal data?
We use your personal data:
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To make your bookings and provide the services you request.
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To process payments and to prevent fraudulent transactions.
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To comply with legal obligations (such as tax requirements).
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To improve our services and offerings.
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To send you communications required by law or which are necessary to inform you about our changes to the services we provide.
How we use your personal data?
We use your personal data:
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To make your bookings and provide the services you request.
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To process payments and to prevent fraudulent transactions.
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To comply with legal obligations (such as tax requirements).
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To improve our services and offerings.
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To send you communications required by law or which are necessary to inform you about our changes to the services we provide.
Who do we share your data with?
We may share your information with trusted third parties but we provide only the information they need to perform their specific services such as:
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IT companies who support our website and other business systems.
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Operational companies such as cleaning services or payment processors.
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Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Data security and retention
Your data’s security is a priority to us, which is why we do everything we can to protect it. We secure access to all transactional areas of our websites and apps using 'https' technology. Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights over your personal data
You have rights under data protection laws in relation to your personal data, including the right to access, correct, delete, restrict or object to our use of your personal data, and the right to data portability.
Contact Information
For any questions or concerns regarding your privacy, you can contact us at:
La Vita Elba Apartments
Capoliveri Livorno, Elba Italy
+41 79 348 74 70